Frequently Asked Questions
Find answers to the most common questions about our products, orders, and more.
General Questions
What is Aayuroma?
Aayuroma is a brand dedicated to offering premium, aromatic, and healthy food products. Our journey began with the discovery of Kalanamak Rice, and we are committed to expanding our product line to include more nutritious and flavorful options.
Where are your products sourced from?
Our products are carefully sourced from trusted local farmers and suppliers. For example, our Kalanamak Rice is sourced from the heartlands of Uttar Pradesh, Nepal, and the Himalayan regions, known for their rich agricultural heritage.
How can I learn more about your products?
You can learn more about our products on the ‘Shop’ page of our website or by contacting us directly through the details provided on the ‘Contact Us’ page.
Ordering and Shipping
How do I place an order?
To place an order, simply visit our ‘Shop’ page, select the products you wish to purchase, choose the quantity, and proceed to checkout. Follow the on-screen instructions to complete your purchase.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, UPI methods and secure online payment systems. You can see all available options during the checkout process.
Do you offer international shipping?
Currently, we only offer shipping within India. If you’re interested in international shipping, please contact us for more information and potential arrangements.
How can I track my order?
Once your order is processed and shipped, you will receive a confirmation email with a tracking number and link. You can use this to track your order’s status.
Product Information
What makes Kalanamak Rice special?
Kalanamak Rice, also known as Buddha Rice, is an ancient grain known for its rich aroma, flavor, and health benefits. It is revered for its ability to boost immunity, regulate blood pressure, and support overall health.
Are your products organic?
We strive to source our products from farms that use sustainable and organic practices. Please refer to individual product descriptions for more details on their organic status.
How should I store Kalanamak Rice?
For optimal freshness, store Kalanamak Rice in an airtight container in a cool, dry place. This will help preserve its aroma and flavor.